Privacy Policy
Security and Privacy
Effective date: July 18, 2011
Your privacy is important to FLOWER AND GIFT SHOP ("we" or "us"). To better protect your privacy, we provide this notice explaining our privacy practices and the choices you can make about the ways in which information about you is collected and used at www.floydflowerandgift.com. We encourage you to read and review the terms of this Privacy Policy before using our Web site. By using our Web site, you agree to accept the terms of our Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use our Web site.
Information We Collect
Personally Identifiable Information
To fulfill your requests for information, enable you to participate in our offerings, and provide you with opportunities to learn about other products and services in which we think you might be interested, we ask that you provide us with certain personally identifiable information. The types of personally identifiable information that may be collected include: name, address, e-mail address, telephone number, fax number, credit card information, and information about your interests in and use of various products, programs, and services.
In some instances, we may request that you submit information about other people. For example, if you order a gift and want it sent directly to the recipient, you might submit the recipient's name and address. The types of personally identifiable information that may be collected about other people include: recipient's name, address, e-mail address, and telephone number.
Any information you disclose voluntarily on our comments pages or in any forum and blogs that we may develop in the future becomes public information. We cannot control the actions of our Web site users and advise you to use your discretion in sharing information about yourself on the Internet. All information sharing is optional and done so at your own risk.
Non-Personally Identifiable Information
We also may collect certain non-personally identifiable information when you visit many of our Web pages, such as the type of browser you are using (e.g., Fire Fox, Internet Explorer), the type of operating system you are using, (e.g., Windows Vista, Mac OS), the domain name of your Internet service provider (e.g., Comcast, AT&T), the name of the Web pages you visit, the time you access our Web pages, and the length of time you stay on those pages.
We collect this information in order to determine which areas of our Web site are most popular and to enhance your experience with our Web site. This information may also be shared with third parties on an aggregate and non-personally identifiable basis. However, please be assured that this information will in no way personally identify you or any other visitors of our Web site.
How We Use the Information
We use your personally identifiable information to provide the requested product, information or content, respond to your inquiries about our offerings, offer you other products, programs or services, or for other purposes specifically disclosed at the time of collection. In addition, we may use such information to improve the content and navigation of our Web site, or for other internal purposes.
We use the information that you provide about others to enable us to send them your gifts or information.
Agents and contractors who have access to personally identifiable information are required to protect this information in a manner that is consistent with this Privacy Policy by, for example, not using the information for any purpose other than to carry out the services they are performing for us.
Although we take all appropriate security measures to safeguard against unauthorized disclosures of information, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Policy.
Information Sharing
We also may disclose personally identifiable information in the following instances:
Legal Action: We may disclose information about our users, including personally identifiable information, when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Web site or applicable laws, or to protect against misuse or unauthorized use of our Web site. We also may disclose user information whenever we believe disclosure is necessary to limit our legal liability; to protect or defend our rights or property; or protect the safety, rights, or property of our users.
Cookies & Web Beacons
To enhance your experience with our site, many of our Web pages use "cookies." Cookies are text files we place in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering at our site. However, once you choose to furnish the site with personally identifiable information, this information may be linked to the data stored in the cookie.
We use cookies to understand site usage and to improve the content and offerings on our site. For example, we may use cookies to personalize your experience at our Web pages (e.g., to recognize you by name when you return to our site), save your password in password-protected areas, and enable you to use shopping carts on our sites. We also may use cookies to offer you products, programs, or services.
Cookies do not cause damage to your computer systems or files, and only the website that transferred a particular cookie to you can read, modify or delete such cookie. You always have the option of disabling cookies using your browser preferences. Most browsers allow you to delete existing cookies, to automatically decline cookies or to be given the choice of declining or accepting the transfer of particular cookies to your computer. However, please be aware that some features of our Web site may not function properly or may be slower if you refuse cookies. We do not control cookies that you may occasionally get from third-party sites.
"Web beacons" or clear .gifs are small pieces of code placed on a Web page to monitor the behavior of and collect data about the visitors viewing a Web page. For example, Web beacons can be used to count the users who visit a Web page or to deliver a cookie to the browser of a visitor viewing that page. We may use Web beacons on this site from time to time for these and other purposes.
Links to Other Sites
Our site may contain links to other sites that are not operated by us and whose information practices may be different than ours. You should consult the other sites' privacy notices as we have no control over information that is submitted to, or collected by, these third parties. We are not responsible for the privacy practices of these other sites and cannot guarantee the security of any of your personal information collected there.
Our Commitment to Data Security
We have put in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access to, maintain security of, and correctly use the information we collect. Personally identifiable information and account activity are also protected through the use of e-mail addresses and passwords. In order to maintain the security of your information, you should protect the confidentiality of such information used to log into your account. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and cannot be responsible for the theft, destruction, or inadvertent disclosure of your personal information.
How You Can Access and Update Information
If you have previously provided any personally identifiable information to us by way of our Web site, you retain the right to review, correct, update, delete or otherwise modify such information.
To access the personally identifiable information that we have collected about you that we maintain, or to correct factual errors in such information, simply log into your account using your e-mail address and password to update your information. Or you may also contact us at the “Contact” address, telephone number or e-mail provided below.
To protect your privacy and security, we will take reasonable steps to help verify your identity before granting access or making corrections.
International Visitors
Information we collect will be transferred to and processed in the United States where our central database is operated. The privacy laws of the U.S. may not be as comprehensive as the data protection laws of the European Union and elsewhere. Please be assured that we take reasonable steps to ensure that your privacy is protected and implement necessary measures on an ongoing basis to keep your personal information secure. By providing us with your personally identifiable information, you consent to its use in accordance with this Privacy Policy, including the transfer of personally identifiable information relating to you to our computer systems in the United States.
Privacy Policy for Minors
We do not knowingly collect information from minors. If you are under the age of 18, we request that you do not provide any personally identifiable information to us.
Updates to This Privacy Policy
From time to time, we reserve the right to make updates to this Privacy Policy. We will notify you about material changes in the way we treat personally identifiable information by, for example, placing a notice on our Web site. We encourage you to periodically check back and review this Privacy Policy so that you always will know what information we collect, how we use it, and to whom we disclose it. Your continued use of our Web site following any changes to this Privacy Policy will be deemed to constitute your acceptance of such change.
How to Contact Us
If you have any questions or concerns about this Privacy Policy or its implementation, you may contact us at:
Flower and Gift Shop
106 Main Street
Floyd, VA 24091
local: (540) 745-3655
Toll free: (877) 718-7171
fax: 540-745-5393
e-mail: flowershop@swva.net
© 2011 Flower and Gift Shop All rights reserved.
